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General terms & conditions

       Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using this website. These Terms of Use apply to this site, provided by Growth Nutrition and Supplements, its affiliates and franchisees (collectively, "Company," "we," "us," or "our").

 

Your access to and use of this site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the site.

 

BY ACCESSING OR USING THIS SITE OR OTHERWISE AGREEING TO THIS AGREEMENT, YOU UNDERSTAND AND AGREE TO BE BOUND BY THIS AGREEMENT AND RECOGNIZE THAT YOU MAY BE WAIVING CERTAIN RIGHTS.

 

This agreement contains a binding arbitration agreement which limits your rights to bring an action in court, bring a class action, and have disputes decided by a judge or jury, as well as provisions that limit our liability to you.

Your continued use of this site is subject to your continued compliance with this agreement. If you do not agree to be bound by this agreement, you may not use this site.

Continued access and use of any site after changes have been made to this agreement constitutes your acceptance of the revised agreement then in effect. You agree that you will review this agreement periodically and that you shall be bound by this agreement and any modifications to it.

 

HIGHLIGHTS OF THE AGREEMENT

This Terms of Use Agreement (the "Agreement") is a legal agreement exclusively between you and us governing your use of our websites and other online or mobile services, properties, software, Mobile Apps, or applications that link to this Agreement (each a "Site," and collectively "Sites").

This Highlights section is intended to provide you with a basic overview of the contents of this Agreement. However, please read this entire Agreement for a complete understanding of the terms you are agreeing to. The meaning of capitalized words can be found in the full Agreement. If there is a conflict between the terms of this "Highlights" section and the terms of the full Agreement, the terms of the full Agreement control.

1. Shopping on Our Sites

2. Our Rights

3. Your use of our sites

4. Important Things to Know

Read the complete Agreement below.

 

COMPLETE AGREEMENT

E-COMMERCE

Some of our Sites may allow you to purchase products directly on them ("eCommerce Sites").

Refunds, returns, and exchanges will not be issued for products that have not been purchased directly through a Site. We reserve the right to deny a refund, return, or exchange, and/or issue a shopping credit to your Account on the Site in place of a refund if we determine that our policy is being abused. We may use any means available to us, including coordination with other companies, to determine if you are abusing our policy. This decision is made in our sole discretion and determination.

ORDERS

We may make improvements and/or changes in products or services described on the Sites, add new features, or terminate a Site at any time without notice. We also: (a) reserve the right to change the goods and services advertised or offered for sale through an eCommerce Site, the prices or specifications of such goods and services, and any promotional offers at any time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on a Site will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that information on a Site (including without limitation product descriptions, colors or photographs) is accurate, complete, reliable, current or error-free; and (e) reserve the right to modify, cancel, terminate or not process orders (including accepted orders) where the price or other material information on an eCommerce Site is inaccurate, where we have insufficient quantities to fulfill an order or for any other reason in our sole discretion. If we do not process an order for such reason, we will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you. Unless otherwise indicated, products sold on the eCommerce Sites are intended for end use in the United States and are not labeled or intended for international distribution.

Can I cancel or make changes to my order?

We work hard to get your orders processed as quickly as possible. Due to the speed of most of our shipments, we are not able to cancel orders once the order has been submitted.

Will you notify me if there are problems with my order?

We will immediately notify you by email of any complications with your order.

Taxes: Out of state shipments will be charged Utah sales tax.

Payment Processing: We may use a third-party payment processor to process your payment information, including your payment card data. Be aware that you may be subject to the third-party processor’s terms and your information may be subject to their privacy practices.

 

RETURNS, EXCHANGES AND REFUNDS

We stand behind our products with our 100% Money Back Guarantee! If you are unhappy with any product for any reason or your results with it, it can be returned for a FULL REFUND (minus shipping costs).

We want you to be fully satisfied with every product that you purchase from Growth Nutrition & Supplements. If you are not satisfied with a product that you have purchased, you may return the item within 30 days from the order date for a FULL refund of the purchase price, excluding shipping. 

The refund will be credited back to the account it was originally charged to no later than 7 business days after the product has been received by Growth Nutrition & Supplements. It may take up to 3-5 working days for the bank to recognize the credit on your end and for your account to reflect the credit.

Please email us at [email protected] with any questions!

 

SHIPPING POLICY

Items can be shipped to all 50 states within the United States. Online orders will be processed in 1 to 2 business days (excluding weekends and holidays). Credit card authorization and verification must be received prior to processing.

Delivery times are not guaranteed and vary. Some areas may take longer due to the frequency of deliveries to the delivery zip code. Our system calculates this estimated date considering the total amount of time to process your order including: packaging, transit time to the delivery provider, and transit time to the delivery address.

Orders placed on holidays or weekends will begin processing the next business day.

Shipping rates will be based upon delivery on the weight of the product and delivery destination.

Final shipping costs will be stated before completion of checkout.

 

Shipping Confirmation Emails

A shipping confirmation email will be sent to the email address provided with your online order. For any errors in receiving said email, please email us immediately at [email protected]

The email will include the tracking number. You can check the status of your order anytime by visiting the website of the specified carrier: UPS, USPS or FedEx.

 

PROMO CODES AND DISCOUNTS

Certain Sites create or advertise promo codes, discounts, coupon codes, and offers that provide a benefit to you when entered upon checkout. These cannot be applied to prior or completed transactions, they must be provided at the time of purchase. Only consumers can use promo codes, they cannot be used be resellers, wholesalers, practitioners, or the like. You may have no right to discounts, coupons, or offers that are expired or discontinued even if they remain visible on the Site.

 

FREE ITEMS AND GIFTS WITH PURCHASE

Promotions including free items, sometimes referred to as gifts, with purchase are available for a limited time only and offered while supplies last. No rain-checks will be provided for out of stock free items. There is a limit of 1 free item per transaction.

 

ACCOUNTS

Some of our Sites allow you to register for accounts specific to you for ordering and other purposes ("Account").

In general, you are not obligated to register for an Account in order to access the Sites. However, certain sections and features of some of the Sites are available only to users who have registered for an Account ("Registered Users"). We may reject, and you may not use, a user ID (or e-mail address) for any reason in our sole discretion. For example, we may reject a user ID (or e-mail address) that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that violates the intellectual property or other rights of any person; or that is offensive. You may only have one active Registered User Account on each Site at any given time and you may not allow other people to use your Account to access a Site.

If you are a Registered User, we expect you to accurately maintain and update any information about yourself that you have provided to us. You agree that you are responsible for all activities that occur under your Account, and for maintaining the confidentiality of your password and restricting access to your computer so others may not access a Site in violation of this Agreement. In addition, you agree to sign out from your Account at the end of each session if you are using a device that is shared with other people.

You agree to notify us of any unauthorized use of your Registered User username, log-in ID, password or any other breach of security that you become aware of involving or relating to a Site by contacting us as soon as possible. We reserve the right to take any and all actions we deem necessary or reasonable to maintain the security of our Sites and your Account, including without limitation, terminating your Account, changing your password or requesting information to authorize transactions on your Account. WE EXPLICITLY DISCLAIM LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION.

 

OUR INTELLECTUAL PROPERTY RIGHTS

All names, logos, text, designs, graphics, trade dress, characters, interfaces, code, software, images, sounds, videos, photographs and other content appearing in or on the Sites (the "Content") are protected intellectual property of, or used with permission or under license by, our Company. Such Content may be protected by copyright, trademark, patent or other proprietary rights and laws. This includes the entire Content of each Site, copyrighted and protected as a collective work. All intellectual property rights associated with the Sites, and related goodwill, are proprietary to us or our licensors. You do not acquire any right, title or interest in any Content by accessing or using the Sites. Any rights not expressly granted herein are reserved. Except as set forth below, the use of any content available on a Site is strictly prohibited.

 

DISPUTES, ARBITRATION AND CLASS ACTION WAIVER

 

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, ALLOWS FOR MORE LIMITED DISCOVERY THAN IN COURT, AND IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. YOU MAY CHOOSE TO BE REPRESENTED BY A LAWYER IN ARBITRATION OR PROCEED WITHOUT ONE. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.

Any dispute, claim or controversy arising out of or relating to this Agreement, other agreements on the Site, or the Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be either determined by binding arbitration in Provo, Utah before one arbitrator or submitted to small claims court in Provo, Utah. If the arbitrator finds this location to be unreasonably burdensome to you, a new location may be selected or arbitration may be conducted over the phone, using video conferencing, or similar. You may be entitled to an in-person hearing near your place of residence. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Any arbitration arising out of or related to this Agreement shall be conducted in accordance with the expedited procedures set forth in the JAMS Comprehensive Arbitration Rules and Procedures as those Rules exist on the effective date of this Agreement.

 

CONTACTING US

If you have questions about this Agreement, or if you have technical questions about the operation of a Site, please contact us through email at: [email protected]